Privacy Policy
How we handle and protect your data at Eduvance.
1. Introduction
This Privacy Policy explains what information Eduvance collects when you use the bot and this documentation site, and how that information is used and protected.
By using Eduvance or accessing this site, you agree to the collection and use of information described here.
2. Information We Collect
Depending on how you use Eduvance, we may collect and store the following types of information from Discord:
Discord Identifiers:
User IDs, usernames, and discriminators to identify users for moderation, reputation, and bot interaction features.
Server Information:
Server (guild) IDs and names to store server‑specific configurations and settings.
Configuration IDs:
Channel and role IDs used in configurations for logging, moderation actions, and permission systems.
Usage Data:
Command usage data, such as which commands are run, timestamps, and arguments, to operate features like moderation logs, reputation changes, or study tools.
Settings:
Configuration data, such as moderation settings, reputation system rules, and Edexcel past paper preferences that you set via the bot.
For the documentation site, we may also collect:
Technical Information:
Basic technical information such as IP address, browser type, and pages visited, typically through hosting logs or privacy‑respecting analytics if enabled.
We aim to avoid storing raw message content unless it is strictly needed for a feature (for example, logs or specific moderation tools).
3. How We Use Information
We use the information we collect to:
Provide and operate Eduvance’s features, including moderation actions, reputation tracking, and past paper utilities.
Store and apply your server‑specific settings so the bot behaves consistently in your community.
Monitor performance, detect abuse or technical issues, and improve the reliability and quality of Eduvance and this documentation.
Communicate essential information about changes, incidents, or important updates, typically via our Discord server or documentation.
We do not sell personal data or use it for targeted advertising.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share limited information only in the following cases:
Service Providers:
With service providers that host or help run Eduvance or this site, under agreements that require them to protect the data.
Legal Requirements:
When required by law, legal process, or a valid request from authorities.
Safety and Security:
When necessary to investigate or prevent abuse, fraud, or security issues related to Eduvance.
5. Data Retention
We keep information only as long as it is necessary to operate Eduvance and fulfill the purposes described in this policy.
For example, server configuration data is generally kept while the bot remains in your server and may be deleted after the bot is removed, after a period of inactivity, or upon your request where feasible.
6. Data Security
We use reasonable technical and organizational measures to protect stored data against unauthorized access, alteration, or destruction, appropriate to the nature of the data and our infrastructure.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information.
7. Your Choices and Rights
Server owners and administrators can typically manage the information Eduvance stores by changing the bot’s configuration or removing the bot from their server.
If you would like to request deletion of certain data related to your server or account, you can contact us through the Eduvance Discord or other listed channels, and we will consider and respond to requests as required by applicable law.
8. Children’s Privacy
Eduvance is intended for communities whose members meet Discord’s minimum age requirements and local legal requirements.
We do not knowingly collect personal information from children below the minimum age; if we learn that we have, we will take reasonable steps to delete it.
9. International Users and Legal Rights
If you have users in regions such as the European Economic Area or the United Kingdom, they may have additional rights such as access, correction, deletion, or restriction of processing of their personal data. You may contact us to exercise these rights.
10. Third‑Party Services and Links
Eduvance relies on Discord and may link to external sites such as eduvance.au and other resources from this documentation.
This policy does not cover those third‑party services, and we recommend reviewing their own terms and privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time, for example when we change how Eduvance works or what data it processes.
When we do, we will update the “Last updated” date and may share a notice through our documentation or Discord; continued use of Eduvance after the update means you accept the new policy.
12. Contact
If you have questions or requests about this Privacy Policy or your data, you can reach us via the Eduvance Discord server or through the contact information provided on eduvance.au.